Careers

Core Role Objective

As a Mortgage Advisor, the candidate will work closely with an experienced team of advisors to support the delivery of comprehensive, client-focused mortgage advice. Responsibilities include assisting with the full mortgage journey—from initial fact-find and affordability assessment through to recommendation, application, approval, and drawdown—while developing technical knowledge, maintaining high service standards, and ensuring regulatory compliance.

Key Responsibilities

• Client Advisory & Suitability
  • Conduct comprehensive fact-finds, KYC/AML checks and affordability assessments.
  • Provide regulated mortgage advice to first-time buyers, movers, switchers, self-build, buy to let applicants.
• Application Management
  • Prepare, submit and track mortgage applications, liaising with lenders, solicitors, valuers and internal team.
  • Proactively manage pipeline from AIP to drawdown, resolving documentation and underwriting queries.
• Market & Product Expertise
  • Maintain up to date knowledge of lender criteria, rates, incentives.
• Sales & Relationship Management
  • Build a referral network (estate agents, accountants, developers) and nurture client relationships for repeat/switch opportunities.
• Teamwork & Continuous Improvement
  • Collaborate with case managers/administrators for seamless client experience.
  • Contribute to process improvements and share market insights with the team.
• Identify and pursue new business opportunities. Achieve agreed annual sales targets. Record all activity on the internal reporting tools and remain disciplined to the sales process.
• Networking – internally with other business units, within the sector, and with external specialists
• Adhere to regulatory requirements in all aspects of day-to-day work and to the business ethics of the company.
• Maintain up to date client records and ensure high standard of client files on the dedicated CRM system.
• Adherence to the LHK values and a commitment to maintaining and developing the brand integrity at all times

Necessary Skills / Qualifications

• Bachelor’s degree in business, finance, or a related field (desirable)
• Industry Specific Qualifications: QFA (essential)
• Technical knowledge of all financial products in the marketplace
• A minimum of 3 years’ experience working within a mortgage broker environment
• Proven track record of working to and achieving annual sales targets
• Good understanding of relevant regulatory requirements
• Strong interpersonal skills with the ability to build and maintain solid client relationships
• Strong self-awareness and self-presentation
• Professional demeanor
• Proficient IT skills with working knowledge of Microsoft Excel and Word
• Work well under pressure and as part of a team
• Compliant with CPD requirements

Please send your CV and cover letter to