Careers

Core Role Objective

A highly motivated and detail-oriented Mortgage Sales Support to support the end-to-end mortgage process.  This role involves managing documentation, liasing with lenders, solicitors and clients to ensure all cases progress smoothly from application to drawdown.

Key Responsibilities

• Prepare, process and track mortgage applications.
• Conduct document checks.
• Manage lender portal submissions were necessary and respond to underwriting queries.
• Maintain accurate records in the Credit Logic CRM system.
• Liaise with clients to collect outstanding documentation and provide updates.
• Coordinate communications with solicitors, valuers and lenders.
• Manage the administration for clients throughout the mortgage process.
• Support Mortgage Advisors with case preparation and pipeline management.
• Adhere to regulatory requirements in all aspects of day-to-day work and to the business ethics of the company.
• Adherence to the LHK values and a commitment to maintaining and developing the brand integrity at all times

Necessary Skills / Qualifications

• QFA qualification.
• 1 year mortgage administration experience working within a broker environment.
• Excellent organisational and multitasking skills with high attention to detail.
• Strong interpersonal skills with the ability to work as part of a team.
• Professional demeanor.
• Ability to oversee the full mortgage process and work under pressure.
• Proficient IT skills with working knowledge of Microsoft Office and CRM systems.
• Process driven with excellent follow-up ability.
• Compliant with CPD requirements.

Please send your CV and cover letter to